Jeremy Warner, an editor at the Telegraph, once said
there are either big state people or small state people. I felt the
same way following the reaction to the collapse of Carillion: there
are either private good, public bad people or public good, private
bad people. Of course, reality is somewhere in between.
Corillion went bust because
of cost overruns or delays in three large construction projects. The
nature of such projects involve that kind of risk, but clearly the
company - despite its size - was not resilient enough to withstand
those failures. It did not go bust because of privatisation of public
services, unless you think the government should build its own
hospitals or roads. If anything, it shows that those contracting out
public contracts were getting a good deal.
There will always be public projects contracted out to the private
sector. Much of the increase in public investment planned by Labour
if it wins the next election will be undertaken by private firms.
Getting the contracting relationship right is difficult and fraught
with dangers.
The government clearly has questions to answer about why it continued
to award contracts after the profit warning, and we need some
informed analysis to determine whether the government, as they claim,
had fully protected all but one (!) of these projects and will not
lose any money as a result of the collapse. As David Allen Green
suggests,
this smacks of ministerial failure. (The link also shows public
procurement can have its funny side.) Also why was the position of
the “crown representative” who was meant to be overseeing
scrutiny of, among others, Carillion left vacant?
The government should also ask whether companies should be allowed to
pay large
dividends when their own pension fund is underfunded. And why
Carillion's auditors, KPMG, gave it a clean bill of health when its
balance sheet was already
showing signs of stress
.
To see what lessons the collapse of Corillion does have for the debate
over whether the public sector should privatise certain of its
activities or do them in house, we need to go through some of the
pros and cons
There is one main benefit of contracting out public services, which
is that it can save money. To mention ‘the market’ here is not
very helpful, because with one buyer and only a few sellers for
something (the contract) agreed once every few years, this is hardly
a normal market. [1] It is instead about the incentives faced by
managers and workers, both in achieving efficiency and fostering
innovation. Managers have a clearer incentive system in a private
sector firm to maximise profits, and that incentive is provided by
the need to bid low to win the contract and nevertheless make a
profit. As Carillion shows, margins on most public sector outsourcing
are not large.
In that sense Carillion confirms that part of this mechanism is
working. A single public sector entity cannot replicate this
advantage, unless it too is in competition with private sector firms.
In short, competition improves incentives.
One important qualification to this argument involves information.
The temptation of a bidding system based on the lowest price is to
cut quality. So the public sector has to have a clear means of not
just specifying quality in the contract, but of ensuring the contract
is being fulfilled once it is awarded. Sometimes
politics can get in the way of that happening. For activities where
quality is difficult to observe, contracting out is not a good idea.
Another qualification involves the attitude of public sector workers
before privatisation. If they, for whatever reason, internalise the
need for efficiency and innovation, because for example they can see
how both improve the outcome for customers, then contracting out to
the private sector will achieve little. The NHS could be a case in
point.
A further problem with privatisation is finance. When people argue
that public money should not be wasted paying the shareholders or
creditors of private firms, they are both right and wrong. They are
wrong in the sense that without contracting out the same amount of
money has to be raised by the public sector, and so it “wastes”
money by having to pay interest on government debt. But they are
right in that the rate of interest on government debt is much less
than the rate of interest a private firm has to pay on any debt, or
in the form of dividends to shareholders. The reason for this is that investors do not like risk: people who lend to the UK government know they will always get
their money back, while as the shareholders and creditors to
Carillion have just found this is not true for private sector
firms.
This is why PFI projects undertaken just so that the borrowing is
done by the private rather than the public sector are costly from an
economic point of view. It is why it makes sense to exclude public
investment from any fiscal rule: fiscal rules that restrict public
investment are an open invitation to politicians to undertake PFI
type financing. In my view the best constraint on public investment
is the expected social return, assessed with the help of an independent body. It is
often said that PFI type projects ‘avoids risk to the taxpayer’.
Again this is the wrong way round. It is far easier and cheaper for
the public sector to take risks than the private sector, so PFI projects are paying far too high a price to avoid risk to the public sector.
Another problem related to risk is the interrelationship between what
the private company contracts to do and what actually happens when
government forecasts go wrong, as they always will. This may have
happened with the East Coast line “bailout” (but if it was, we should be told), and it did happen
with privatising the probation service. Public sector contracting out
forces each side to commit to guesses about the future, whereas if
everything remains in-house there can be much more flexibility. There
is also the cost of having to train more civil servants in the art of
writing good contracts.
One further problem that Carillion reminds us of is that
privatisation runs the risk of a degree of interruption if the
company goes bankrupt. Disruption is nothing new. If privatisation is
to have any benefits, the contract from the public sector has to come
up for renewal every few years, and if the private sector provider is
changed that will involve some dislocation of service.
One final point, which is contingent on what I hope will be a
temporary state of affairs. Nowadays the management overheads for
private sector firms are likely to be far higher than in the public
sector, for reasons that have little to do with management quality.
Ben Chu sets
out how much management was being paid at Carillion compared to
equivalent public sector managers. And what on earth were
shareholders doing allowing the directors to relax clawback
conditions on management’s pay if things went wrong, which even the
Institute of Directors described
as “highly inappropriate” and
“lacking effective governance”. In truth the public sector is much better at stopping managers using their monopoly power to be paid over the odds than the private sector appears to be.
So the economist’s answer on public sector outsourcing is, it
depends: on all the factors outlined above and probably more I have
momentarily forgotten. (Like economies of scale and expertise: no one
would ever suggest the public sector makes its own paperclips.) Where
the balance will be is bound to be case dependent. But it would be
incredibly surprising if at least some of the outsourcing undertaken
by this government was not ideological rather than evidence based.
This suggests that Labour, if it wins the next election, should
undertake a thorough independent review
when it has all the facts at its disposal. That at least might ease
fears that we will lurch from one ideological position to its
opposite.
[1] This is an interesting example of a longstanding debate with
myself. If you want to claim
that much of this kind of outsourcing represents neoliberal ideology
at work (which it probably does), and also that neoliberalism is all
about the market, then your definition of a market has to be pretty
wide. But of course a large firm like Carillion, as Ronald Coase
said,
involves the large scale supersession
of the price mechanism. By which he meant that firms are an alternative to markets, and large firms suppress what would be market activity if it was replaced by lots of smaller firms buying and selling to each other. This is a contradiction at the heart of neoliberalism as market worship: firms are alternatives to markets.