The collapse of
Carillion had some important implications for public sector
outsourcing, as I discussed here,
but I tend to agree with Will Hutton that the real lessons lie
elsewhere. He writes
“While some public sector delivery is outstanding, notably in parts of the NHS, the general pattern is more patchy. It is for this reason that governments for decades have been contracting the private sector to deliver goods and services. Trying to extend that principle is not unreasonable if high-quality private sector partners step up to the mark: the problem is they are in such short supply.”
In other words the
problem is not so much with outsourcing, if sensibly done by a
government that does not automatically think private is best and a
civil services able to write good contracts and effectively monitor
quality. The problem is with the poor quality of so much British
capitalism. Carillion is not just one bad apple, of course: this is a
lesson that should
have been learned from the financial crisis, and RBS in particular,
But how can that be,
when the market ensures that only the most efficient firms survive? That idea, that the market ensures that only the most efficient prosper, is a central message of neoliberal ideology, and it has held UK
and US governments under its sway since the time of Thatcher and
Reagan. But that ideology contains a large and deep internal
contradiction, which applies particularly to large firms like
Carillion. To see what that contraction is, we need to talk about
ordoliberalism and Ronald Coase.
Ordoliberalism is
widely known as the German version of neoliberalism. It too
celebrates the benefits of the market. It, like neoliberalism,
ignores many of the failures of markets that Colin Crouch eloquently
outlines
and which economists spend a lot of time studying. But ordoliberalism
does recognise one potential problem with their market ideal which
neoliberalism ignores, and that is monopoly. Crouch makes a similar
distinction in talking about market-neoliberals and
corporate-neoliberals.
This distinction is
important for reasons that go way beyond the textbook problem with
monopoly: that prices are too high and output is too low. To see why
it goes beyond that we need to turn to Ronald Coase. He was a British
economist
who subsequently worked at Chicago. His first major article was "The
Nature of the Firm" written in 1937 which introduced the
concept of transaction costs to explain the nature and limits of
firms. The key point that Coase made relevant for our discussion is
that, in theory, much of what firms do could instead be done by
markets. For a non-economist this probably
sounds strange, so I will briefly try and explain the idea.
In principle the
activities of any firm could be duplicated by all its employees,
including managers, becoming self employed. The worker who worked for
a firm would become a self employed person who signed a contract with
the self-employed manager. Furthermore, the self employed manager
would not have to work with a fixed set of self employed workers, but
for each task they could create a market for the task which any self
employed person could bid to fulfil.
Coase asked why we
have firms rather than this more market based setup. His answer is
transactions costs. A typical worker employed in a firm has to do
whatever (within reason) a manager asks them to do. This can vary,
often at very short notice, depending on the needs of the firm.
Replacing this with a large number of specific short term contracts
would be very inefficient, because it takes time to write and read
contracts (transactions costs). You could add search costs and many
other costs that make the self employed contracting model normally
inefficient.
You can see exactly
these tensions, between the advantage of the market versus
internalising activities within a firm, played out when a firm decides to outsource any of its activities. But these
tensions have a darker side. To what extent have firms internalised
the market so that they can exploit customers (traditional monopoly),
exploit workers (if one large firm is the only potential employer for
many workers i.e. monopsony), or as a vehicle for managers to exploit
shareholders.
There are two paths
you can travel once you recognise all this. The first, and more
ordoliberal, is to distrust monopoly of any kind, and be highly
skeptical of large firms and their creation through mergers. The
second is to assume that firms are always right, and that large firms
exist simply because they are more efficient at doing what they do
than the same firm broken up. Given the darker side mentioned above,
there is no logical reason to take the second path. Skepticism about
large firms is the right path to take. The second path, where you
presume that there are always good reasons why large firms exist,
makes no logical sense, unless your goal is for whatever reason to
defend these large firms. It is the path that neoliberalism took.
Will Davies has a
fascinating paper
of how ideas about the virtues of competition, and the need to break
up monopolies, changed within the University of Chicago from the
1930s until the 1980s under the influence, among others, of the work
of Ronald Coase. It shows how many of the leading actors during that
period chose the second path. Economics is rich enough that, if they
so wish, an economist can always invent reasons why monopolies might
be efficient, and so earn lucrative fees for so doing.
Thus neoliberalism
that might have started as extolling the virtues of the market ends
up as “a consultancy racket, in which corporations purchase complex
models to justify their chosen strategy”, to quote Will Davies more
recently.
This is what I meant when I wrote
back in 2016.
“It is important that those who use the term neoliberalism today recognise this contradiction. It does not mean that using the term neoliberalism to describe the dominant ideology is wrong, but it is a mistake to assume the ideology has not be moulded/adapted/distorted by those in whose interest it works. These changes have made it intellectually weak at the same time as making it politically strong.”
There are important
mistakes that those opposing neoliberalism can make if they do not
see this point. They involve opposing anything your opponent appears
to favour. Thus, for example, because neoliberals preach the virtues
of the market but in practice are normally simply pro-business, this
does not mean that you should always oppose markets: you can be
pro-market and anti-neoliberal. More generally, just because
neoliberals can use ideas from economics to argue their case does not
mean there is something wrong with economics (as opposed to some
economists). Louis
Zingales, from Chicago, exemplifies both points, and
is not afraid to make
the distinction between pro-market and pro-business in public.
This is all related
to the distinction between ideas and interests. While it is right to
recognise that interests are to some extent based on ideas, it is
also important to see that ideas can change in time to reflect
interests. How an ideology based on seeing markets through rose
colored spectacles turned into an ideology justifying crony
capitalism is at least part of the story of neoliberalism. These compromises with power allowed the ideology to become dominant, but at the same time it also made it rather easy for it to be subverted by
different kinds of plutocracies, such as those represented
by Brexit and Trump.